THATTHAT provides a quality warranty period of 14 days from the date of purchase to all distributors and wholesalers. Our warranty policy applies only to those customers who purchase authentic THATTHAT products. If you have purchased the fake product, all support and warranty issues should be directed to your direct dealer.

Please contact the store where your device was purchased, keep your proof of purchase well in case of needing warranty service.

Before you sumbit a warranty claim, please make sure that you have the following:
1. Date of purchase is within the 14 days Warranty Period
2. Copy of receipt or proof of purchase
3. Authentic code which is located on the package

Note: If your complaint is not handled properly, please send an email to hello@thattech.com including the following content, then we will assist you to contact local retailer for your after-sales service.
*Name
*Email
*Store where you purchase THATTHAT Product
*Message